Questions from both sides.
Providers ask about fees, payouts and how much control they keep over their own calendar. Clients ask about booking, paying, and what happens when plans change.
Getting started
What exactly is Last Minute Bookings?
A marketplace for same-day appointments. You publish the openings in your day — cancellations, gaps, slots that never filled — and nearby clients who want something today can find and book them.
It isn’t scheduling software. It doesn’t replace your calendar. It’s a way to put your unsold time in front of people who are looking right now.
Do I have to change my booking software?
No. Keep whatever you already run. We’re a demand layer that sits on top of your existing schedule and surfaces the openings you choose to publish.
We’re building connections to the main scheduling platforms now. We’ll confirm which ones are supported when we open in your area, and there’ll be a way to manage openings directly if yours isn’t on the list yet.
Who can join?
Any business that sells time by the appointment. We’re opening with massage and bodywork, hair, nails, skin, barbers, personal training, fitness and recovery. Auto, home services and local experiences come later.
Solo practitioners are as welcome as multi-room studios. Both have the same problem.
When does it launch?
We’re pre-launch and opening one area at a time, so there’s real availability from day one rather than a half-empty map. Founding providers get priority placement in their zip code and we’ll be in touch directly before their area goes live.
Joining the waitlist costs nothing and commits you to nothing.
Fees and payouts
How much is the commission?
[COMMISSION_RATE] of the booking value, taken from completed bookings that came through the marketplace.
Founding providers keep the rate they joined on.
Do I pay a fee on my own existing clients?
No. The commission applies to bookings we sent you. Your regulars booking their usual appointment the way they always have sit outside the platform entirely.
What if a marketplace client comes back directly?
Then they’re your client. If they rebook with you directly next month or next year, that’s your relationship and your revenue. We don’t charge a fee for introducing someone twice.
When do I get paid?
Clients pay in the app when they book, and we pass the money to you on a regular payout schedule with the commission already deducted. Every booking shows you the fee and the net amount at the time it lands, so nothing on the statement is a surprise.
Exact payout timing will be confirmed before your area goes live.
Do I have to discount my prices?
No. You can publish every opening at your full rate.
Discounting is a switch you turn on if you want it. You set the size of the discount and how close to the appointment it kicks in, so you can hold your price all day and only soften it in the last hour, or never at all.
Your schedule
Which of my slots get published?
Only the ones you allow. You can publish everything that’s open, restrict it to same-day gaps, or release slots by hand one at a time.
Plenty of providers keep their prime hours off the marketplace completely and use it only for the awkward mid-week afternoons. That’s a perfectly good way to use it.
Can someone book a slot starting in ten minutes?
Not unless you want them to. You set a minimum notice period and nothing becomes bookable inside it.
What stops me being double booked?
An opening comes off the marketplace as soon as it’s taken, whether that’s through us or in your own calendar. Keeping those two in step is the core of what we build, and it’s the thing we’ll test hardest before your area opens.
Can my staff and contractors use it?
Yes. Team members publish their own availability under your business, and clients get matched to whoever is genuinely free. You stop being the person who works out who’s available.
Can I pause or leave?
Any time, for as long as you like. Pause for an afternoon, a week or a whole off-season. No contract, no minimum, no penalty.
Cancellations and no-shows
What happens if a marketplace client doesn't turn up?
Because clients pay when they book rather than when they arrive, a no-show doesn’t leave you with nothing. The full no-show policy will be confirmed in the provider terms before your area goes live.
What if the client cancels?
A cancelled slot goes straight back into the marketplace, which is the whole point — it has a second chance to sell instead of just becoming a hole. Cancellation windows and refund rules will be set out in the provider terms.
What if I have to cancel?
Things happen. You can cancel a booking from the app and the client is refunded and notified. Doing it often will affect how visible you are, because the marketplace only works if the openings in it are real.
Your business and your clients
Will this train my clients to wait for a discount?
It’s a fair worry, and it’s why discounting is optional and entirely under your control. You can run the marketplace at full price indefinitely.
It’s also worth remembering who’s looking here: people who want something today, not your regulars hunting for a deal on a slot they’d have booked anyway.
Who owns the client relationship?
You do. You get what you need to deliver the appointment and to have them back. What information that includes, and what you may do with it, is set out in the provider terms and the privacy policy.
Do I need to prove I'm licensed?
Yes. Where a service is licensed or regulated, we ask for the relevant credentials before you can take bookings. It protects clients and it protects the providers who do things properly.
Something we haven’t covered? Ask us directly.
The basics
What is Last Minute Bookings?
An app for booking appointments today. Providers near you publish the openings in their day — including slots that just came free because someone else cancelled — and you can see and take what’s actually available in the next few hours.
It’s for the times you have an hour spare now, not the times you’re planning three weeks ahead.
Does it cost anything to use?
No. The app is free for clients. You pay the provider for the appointment and nothing extra to us.
Where is it available?
We’re pre-launch. We’re opening one area at a time rather than everywhere at once, so that when it goes live near you there are real openings to book rather than an empty map.
Join the waitlist and we’ll tell you when your area is live.
Can I download it now?
Not yet. The app is in development for iPhone and Android, and there’s nothing to install today. Joining the waitlist is the way to be told the moment there is.
Booking
Is the availability I'm seeing real?
Yes. Openings come from the provider’s own schedule, and they come off the marketplace the moment they’re taken.
This is the entire reason the app exists. A list of maybes would be worse than useless.
How last-minute can I actually book?
As soon as the next slot allows. Each provider sets their own minimum notice, because a massage therapist needs time to turn a room around and a barber may not. So some slots are bookable an hour out and some need longer.
Can I search by the time I'm free?
Yes, and that’s the main way to use it. Tell it the window you have and it shows what fits. You can also browse by service type, and results are ordered by how soon you can be there.
How do I pay?
In the app, when you book. The price shown is the price you pay, so there’s nothing to settle when you arrive and no surprise at the counter.
Is last-minute always cheaper?
No, and it’s worth being straight about that. Some providers discount a slot that’s about to expire and some hold their normal rate. You’ll always see the actual price before you book, and a reduced price is marked clearly.
What you’re really getting here is availability, not a discount.
What if nothing's free when I look?
Join the waitlist for a provider or a time window and you’ll be told when something opens. Cancellations happen constantly, which is exactly the inventory this app is built to catch.
If plans change
Can I cancel or reschedule?
Yes, from the app. Because these are same-day appointments the window is naturally tighter than a booking made weeks out, and the exact cancellation and refund rules are set out in the terms.
Cancel and the slot goes straight back into the marketplace for somebody else.
What if the provider cancels on me?
You’re notified straight away and refunded. We also track it, because providers who cancel often make the marketplace less trustworthy for everyone.
What if the appointment isn't what I booked?
Get in touch and we’ll look into it. Providers on the marketplace are expected to deliver the service at the price and length that was listed.
Trust and privacy
Are the providers checked?
Yes. Where a service is licensed or regulated, we ask providers for the relevant credentials before they can take bookings.
A last-minute booking shouldn’t mean lowering your standards, and a marketplace that let anyone list wouldn’t be worth using.
Can I trust the ratings?
Ratings come only from appointments that actually happened through the app. Nobody can review a provider they never booked.
What do you do with my information?
We share with the provider what they need to deliver your appointment, and we don’t sell your personal information. The full detail is in the privacy policy.
I joined the waitlist. Will you spam me?
No. We’ll email you when the app is opening in your area and very little in between. Every email has an unsubscribe link, and you can ask us to remove you entirely at any time.
Something we haven’t covered? Ask us directly.
Founding providers go first
Get first dibs on your market.
Free to join. Locked-in founder terms. Priority placement when we open in your zip code.
No credit card required.